Does your company need IT support in Auckland?
Are you looking for IT support in Auckland? With dozens of IT companies in Auckland to choose from, how do you know which one to pick? We’re talking about a company that will be dealing with the most important part of your business; your computer system. With such responsibility, you need to choose your IT support wisely. Here are a few things you need to consider when choosing IT support in Auckland.
Good customer service is essential with an IT support company. The world of servers and networks can by a minefield of jargon to those who are uninitiated. If you’re looking for IT support in Auckland, then the company need to be able to explain what’s going on in a simple and clear way, and do it without being patronising.
Support is more than just fixing a computer when it breaks. It should involve everything from email filtering & anti-virus security, to exchange hosting and cloud computing. If you’re IT Support don’t offer these services, then you need to look for one that does.
The privacy of your business and your clients is paramount. From customer names and phone numbers, to bank account information, everything needs to be protected. You need an IT company that guarantees to protect your privacy, and has a track record of doing so with other companies.
Price is also a huge factor in people’s decisions. When looking into IT support, you should never go with the most expensive. Many companies charge because of their name, not their skill. Technology changes at such a rapid rate, the company that made a name for themselves 10 years ago, might not know what the hell they’re doing in today’s digital world. And with everything else in life, you shouldn’t go with the cheapest option either. At the end of the day, you get what you pay for.